Privacy Policy
Last updated: December 2024
1. Introduction
Gear Infinity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gear-infinity.com, use our services, or interact with us.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our newsletter
- Contact us via email or phone
- Fill out forms on our website
- Purchase products or services
- Interact with our customer service
This information may include:
- Name and contact information (email address, phone number, postal address)
- Payment information (processed securely through third-party payment processors)
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device identifiers
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and managing orders
- Sending newsletters and marketing communications (with your consent)
- Responding to your inquiries and providing customer support
- Improving our website and services
- Analyzing usage patterns and trends
- Preventing fraud and ensuring security
- Complying with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: For newsletter subscriptions and marketing communications
- Contract Performance: To fulfill orders and provide services
- Legitimate Interest: For website analytics and security
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- With Your Consent: When you explicitly agree to share your information
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
9. Your Rights
Under applicable data protection laws, including GDPR, you have the following rights:
- Access: Request access to your personal information
- Rectification: Request correction of inaccurate personal information
- Erasure: Request deletion of your personal information
- Restriction: Request restriction of processing
- Data Portability: Request transfer of your personal information
- Object: Object to processing of your personal information
- Withdraw Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Gear Infinity
45 Toolmaker Street
Birmingham B1 2HF
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958